Employees
Create and manage employee records
Bulk assign pay elementsApply a pay element to a group of employees.
Employee missing from the employee listNew employees have ben added but they are not showing in the employee list.
Student loan is not deductingStudent loan is missing for an employee.
Add a new employeeCreate a new a employee record.
Retrospective pay elementAn employee has a retrospective adjustment in their amend pay.
Change a PDF passwordChange an employees payslip password so it can be access via email or SelectHR.
Change an employee's pay frequencyChange an employee record from a monthly frequency to a weekly.
Change an employee's codeHow to change an employees code and notify HMRC.
Update an employee's working patternHow to update an employees working pattern.
Enter student or postgraduate loanProcess student or post graduate loan for an employee.
Create a director recordConvert and employee into a director.
Pay elements
Create, assign and manage pay elements
Update standard pay elementsRoll out changes to a master pay element.
Create a new pay elementAdd a new pay element to the master pay element list.
Update the pension multiple listThe pension calculation is missing a pay element, I need to add a new pay element into its calculations.
Incorrect pension contributionWhat to check if an employee's pension contribution looks incorrect.
Set up a pension pay elementHow to create a pension deduction.
Include or exclude a pay elementInclude or exclude a pay element from an employees standard pay.
Pay element is not showing in amend payA pay element is included in an employees standard pay but it not showing in amend pay or on payslips.
Paying appendix 5 to an employeeProcessing foreign tax through the payroll.
Include or exclude round to the pound
Enable class 1A NIC for a pay elementEnable class 1A NIC on a termination payment.
Pay element profilesCreate a standard list of pay elements to apply to an employee.
Assign pay elementsI need to add a pay element to an employee.
Pay element options and settingsWhat impact selecting checkboxes has for pay elements.
Benefits
Add and create benefits records
Add a benefit to an employeeAdd a benefit record to an employee record.
Link a pay element to a benefit recordLink a pay element for Class 1A NIC contributions to a payrolled benefit.
P11D and payroll benefit terminologyExplanations of the benefit terminology used in SelectPay.
Benefit type F - Company car and car fuelCreate a company car benefit record for an employee.
Benefit type G - Company van and van fuelCreate a company van benefit record for an employee.
Payroll benefit value calculationHow SelectPay calculates the value of a payrolled benefit.
Ending payrolled benefit mid-yearHow payrolled benefit recalculates when an end date is entered.
Cycle to work schemeHow to set up a cycle to work scheme pay element.
Sickness
Create and edit sickness records
Sickness statusesA sickness is showing as, SSP applicable, SSP disallowed or not SSP.
Enter statutory sick pay (SSP)Enter sickness for an employee.
Delete sicknessDelete a sickness from SelectPay.
Average NICable pay calculationSSP disallowed due to average pay to low. How does SelectPay calculate the average pay?
Create an occupational sick pay ruleCreate a rule for Occupational Sick Pay (OSP)
Occupational sick pay calculationHow to calculate Occupational Sick Pay (OSP) and reasons why it may not be calculating correctly.
Amend or correct a sicknessAmend or correct a sickness that was entered in SelectPay.
Parental pay
Create and manage parental records
Set up and process shared parental payHow to process shared parental pay (ShPP) in SelectPay.
Statutory maternity pay calculation is incorrectAn employee is receiving the wrong amount of statutory maternity pay (SMP).
Enter statutory paternity pay (SPP)Entering paternity leave
Adjust parental pay to be paidAn employees SMP, SPP, SAP figure is incorrect and I need to adjust it.
Enter a parental recordHow to pay parental leave, SMP, SPP, SAP, ShPP.
Parental pay is not payingParental record shows paytype not activated, and there is no parental pay for the employee.
Processing neonatal careAdd statutory neonatal care pay (SNCP) to an employee.
Create an occupational parental pay ruleCreate a rule for Occupational Parental Pay (OPP).
Occupational maternity pay calculationHow SelectPay calculates occupational maternity pay (OMP).
Align to pay dateThe align to pay date functionality, and how it impacts parental records.
Leavers
Process leavers
Make an employee a leaverProcess a leaver.
Process a payment for a leaverI need to pay an employee have they have left the company.
Reinstate an employeeReinstate a leaver from a previous period.
View leavers from a previous tax yearAdd in leavers from a previous year into the employee list.
Process a deceased employeeProcess a death in service.
Leaver is still showing in run payrollPayroll has been closed off and there are leavers still showing on run payroll for the closed period.
Bulk process leaversI need to process an entire database as leavers.
Process a leaver with an active parental recordI am trying to process an employee as a leaver, but the leavers button is greyed out.
Process an ex gratia paymentProcessing an ex gratia payment for an employee.