If configured, SelectPay automatically takes periodic backups of your data. However, to ensure you can retrieve your most up-to-date data whenever you need it, we recommend you also take manual backups.
Take a backup
The steps to take a backup depend on whether you use SelectPay Client or SelectPay Administrator. Follow the steps in the relevant section below.
SelectPay Client
Click the SelectPay
logo at the top-left of the ribbon.Click Backup Database then enter a file name.
Click OK.
SelectPay Administrator
Click Database then click Databases.
Click the relevant database then select Backup & Restore.
Select the relevant backup type then select a folder.
Enter a file name then click OK.
Restore a backup
Occasionally, you may need to restore a backup, for example, if you're moving to a new PC or need to correct a mistake. If you have a backup, you can restore to the exact point at which you took the backup.
⚠️Important: Restoring a backup removes any pending changes, so you need to resubmit them afterwards. If the backup predates the latest update or hotfix, you also need to reapply these.
In SelectPay Administrator, click Database.
Select Backup & Restore then select Restore Database.
Click the magnifying glass icon then select the relevant backup.
Click OK then select the relevant option:
Overwrite an existing database: Enter the exact name of the relevant database then select the Overwrite Existing Database check box.
Restore to a new database: Enter a unique name for the new database.
Click OK.