SSP doesn't calculate a payment if the sickness entered links to a sickness that has been processed before applying the legislation hotfix. This also impacts any sicknesses entered via SelectHR integration. To resolve this, follow the steps under the relevant section below.
šNote: For SSP to calculate, the employee must have previous pay history; this can be seen via their P11 history.
ā ļøWarning! When reviewing the figures in Amend Pay, click No if prompted to save changes.
Monthly pay frequency
Sickness doesn't contain an OSP rule
Click Payroll, and then Employees.
Find and select the required employee.
Click Sickness, then click Run System Checks.
Click Save and Close, then click Yes.
Sickness contains an OSP rule
ā ļøImportant! Don't remove the OSP rule while carrying out the steps below.
Click Payroll, then click Run Payroll.
Find and select the required employee.
Click Clear Pay Calculations, then click Yes.
Click Payroll, then click Employees.
Find and select the required employee.
Click Sickness, then click Run System Checks.
Click Save and Close, then click Yes.
Other pay frequencies
Sickness doesn't contain an OSP rule
Click Payroll, and then Employees.
Find and select the required employee.
Click Open Employee, then click the SSP Entitlement tab.
Enter the employees' Average NICable Pay.
Click Save.
Click Sickness, then click Run System Checks.
Click Save and Close, then click Yes.
Sickness contains an OSP rule
ā ļøImportant! Don't remove the OSP rule while carrying out the steps below.
Click Payroll, then click Run Payroll.
Find and select the required employee.
Click Clear Pay Calculations, then click Yes.
Click Payroll, then click Employees.
Find and select the required employee.
Click Open Employee, then click the SSP Entitlement tab.
Enter the employees' Average NICable Pay.
Click Save.
Click Sickness, then click Run System Checks.
Click Save and Close, then click Yes.