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Unable to submit a FPS

When attempting to send the FPS the option is greyed out and can't be selected.

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Written by Jordan Hutchinson
Updated over 2 months ago

If you find that you are unable to submit the FPS either due to the option being greyed out or there being no data to submit. First, check the communications analyser to see if the submission has already been made for the current period. If no submission has been made, move on to the steps below.

Things to consider;

  • The FPS will contain data for all employees who have been saved and processed.

  • Submitting a second FPS will update the previous submission with any changes.

  1. Click Payroll, and then click Run Payroll.

  2. Select the required pay frequency, and then select all employees.

    πŸ€“Tip: Pressing CTRL + A will select all employees.

  3. Click Clear Pay Calculations, and then click Save and Process.

  4. Carry out checks and produce reports as required.

  5. Submit the FPS.

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