Skip to main content

Payroll is in a future period

After processing period end the payroll database has move to many periods.

J
Written by Jordan Hutchinson
Updated over 2 months ago

It is possible to process multiple periods at once by clicking the process button multiple times before the period end process has started. Once you notice the database is in the incorrect period, it will need to be restored to allow the payroll to be processed correctly. To do this, follow the steps below.

Hosted

You will need to restore the database to the backup taken before period end, if you can't action this yourself, raise a case with our support team, who will be able to assist.


On-premise

Contact your local IT team, who will be able to carry out a database restore for you.

Did this answer your question?