It is possible to process multiple periods at once by clicking the process button multiple times before the period end process has started. Once you notice the database is in the incorrect period, it will need to be restored to allow the payroll to be processed correctly. To do this, follow the steps below.
Hosted
You will need to restore the database to the backup taken before period end, if you can't action this yourself, raise a case with our support team, who will be able to assist.
On-premise
Contact your local IT team, who will be able to carry out a database restore for you.
