The error message, 'Employee pay period incorrect,' is caused by the employee being in a different pay period than what has been entered on the import file. To resolve this, review the points below.
Ensure the period entered in the import file is correct.
Ensure the employee is not a previous period leaver.
If the employee is not a leaver and the period is entered correctly, raise a case with our support team and include the affected employee code and database name.
