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Error: 'Employee pay period incorrect'

When importing pay details I get the error message, employee pay period incorrect.

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Written by Jordan Hutchinson
Updated over 2 months ago

The error message, 'Employee pay period incorrect,' is caused by the employee being in a different pay period than what has been entered on the import file. To resolve this, review the points below.

  • Ensure the period entered in the import file is correct.

  • Ensure the employee is not a previous period leaver.

If the employee is not a leaver and the period is entered correctly, raise a case with our support team and include the affected employee code and database name.

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