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Cloud account password policy

I cannot reset my cloud password, it keeps rejecting my new password.

J
Written by Jordan Hutchinson
Updated over 2 months ago

You will need to change your cloud account password every three months. The standard requirements for a new password are below:

  • Minimum 24-character password length.

  • At least 2 special characters.

  • At least 2 numeric characters.

  • At least 2 uppercase characters.

  • At least 2 lowercase characters.

  • Must not be a palindrome.

  • Must not contain any character 2 times consecutively.

  • Must not contain any digit as the last character.

  • Must not be the same password used in the last 25 times.

  • Can't contain either of the patterns:- password, qwerty, 12345, football, welcome, abc123, 111111, 1qaz2wsx, dragon, master, monkey, login, princess, solo, passw0rd, asdf, P@ssw0rd, zxcv, Trustno1, LetMeIn, Hosting, <, > or &.

If you have agreed to a different password complexity requirement, it is recommended to contact your account manager for confirmation of your specific requirements.

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