When submitting an FPS to HMRC, the gateway can reject the submission for a varying number of reasons. As part of the rejection, the problematic line is identified. To find the line in the submission, follow the steps below.
Find the line
If you have closed the error window, resubmit the RTI to generate the page again.
Expand the Location column, and note down the text Employee[XXXX].
Close the window.
View the submission
Click Utilities and then click Communications Analyser.
Select the failed submission, and click Analyse.
📌Note: The number noted down in the first section is the XML ID.
Scroll down to find the correct line.
Then scroll across and note down the employee name and code.