If you have deducted an attachment of earnings from the incorrect employee, the attachment will need to be ended, and a refund processed for the deducted amount. To do this, follow the sections below.
Remove AoE
If you have already removed the attachment from the employee, move on to the next section to process a refund.
Click Payroll, and then click Employee.
Find and select the required employee.
Click Attachments, and select the active attachment.
Click Open Attachment, and enter a finish date.
🤓Tip: Enter a date from the previous period, or the day after the start date.
Click Save and Close.
Create a refund pay element
Click Payroll, and then click Pay Elements.
Click New Pay Element, enter a relevant code.
Select the type Earnings, and select the checkboxes.
PAYE
NICees
NICers
Select any other checkboxes required and click Save and Close.
Process a refund
Click Payroll, and then click Run Payroll.
Find and select the required employee.
Right-click in amend pay, and click Add Pay Element.
Find and double-click the refund pay element created above.
Enter the refund value into the rate field.
Enter a quantity of '-1'.
📌Note: If you can't enter negative quantities, you will need to enable it.
Click Save and Close.