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Hotfix 2348845

Hotfix required for SelectPay 2026r1

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Written by Lynsey Simpson

We're pleased to announce the release of SelectPay Hotfix 2348845, a combined hotfix covering all fixes required for SelectPay 2026r1. This release includes corrections to sick and parental pay calculations, P11D improvements, pension export fixes, security updates, and a number of general bug fixes.

⚠️Important! This hotfix contains multiple SSP corrections. After installing, we recommend reviewing SSP payments for any employees with sickness records that cross a tax year boundary, or where qualifying days have been amended, to confirm the values are correct.

📌Note: This hotfix was rolled out to hosted customers across September.

SSP and SMP fixes

This release includes several corrections to Statutory Sick Pay (SSP) and Statutory Maternity Pay (SMP) calculations.

SSP/SMP parameters

Following the legislative updates at year-end, users were unable to make any changes to the 2026 SSP/SMP parameter record because SelectPay was incorrectly requiring the Average Pay field to contain a value. For the 2026 tax year, this field is correctly set to zero, and the validation has now been updated to reflect this.

SSP Sickness Entry Wizard

In certain circumstances, when a sickness record was received from HR and then processed through the Sickness Entry Wizard, the SSP value could become a negative figure. This would prevent payroll from being processed for that employee.

SSP qualifying days

When changing the SSP qualifying day pattern on Amend Pay, waiting days were incorrectly being included in the SSP calculation, leading to an incorrect SSP amount.

SSP continuous sickness

For employees on a continuous period of sickness that began in the previous tax year, SSP was incorrectly switching from the standard weekly rate to a lower rate based on 80% of average pay. This was due to the average pay being calculated over too many weeks. The calculation now uses the correct number of weeks from the start of the original sickness period.

SSP SelectHR open-ended sickness

When an end date for a previous tax year sickness record was received from SelectHR, SelectPay was recalculating SSP for the entire sickness period, including weeks that had already been paid. This could result in SSP being paid twice.

📌Note: OSP could also be affected if an OSP rule was in place.

SMP calculation

When Statutory Maternity Pay (SMP) started early because the employee was already receiving SSP, SMP was not immediately appearing in Amend Pay.


Employee and payroll fixes

Employee join date

It was possible to change an employee's join date to a date after their first pay run had been processed, if a TUPE date was being added at the same time. This could cause an error when sickness was later processed for that employee. SelectPay now prevents this combination of dates from being saved.

Timesheet import; Dimensions

After a fresh installation of SelectPay, importing timesheets from Dimensions could fail with an "Invalid Accounts connection" error. This was caused by an incorrect default setting and has now been corrected.

Save & Process

If an employee had previously received Shared Parental Pay (ShPP) and was then paid Statutory Paternity Pay (SPP) using an Occupational Pay Policy rule set to automatically reduce their salary, a server error would appear when clicking Save & Process.

BACS export

The RBS Bankline Bulk BACS format was limiting exports to a maximum of 1,000 records per file, causing some payrolls to split across more files than expected. The limit has been updated to 3,000 records, in line with the RBS Bankline specification.

PAPDIS export

The PAPDIS pension export was not producing the correct output for schemes using a combined percentage contribution.


Reporting and display fixes

P11D; company cars

When an employee has a third company car, one of the fields on the additional car page was displaying the wrong label.

Payslip reprint

A deduction pay element marked as "not payable" and set to print on the payslip was appearing correctly on the current period payslip, but was missing when reprinting a previous period payslip.

Year to date values

In some cases, if an employee left with a leaving date on or before 5 April (in the previous tax year), their year-to-date figures were not being cleared down at year-end. This meant they could appear incorrectly on the Pension Salary Sacrifice Report when the Include leavers option was selected.

Changes report

The Changes report was showing a suspended user as the person responsible for changes, even when those changes were made by a different user after the suspension. The report now correctly reflects who made each change.


General fixes

Earlypay / Access Paywise+

Following the rebrand of EarlyPay to Paywise+, the pay element name within SelectPay has been updated to match. The associated fee pay element has also been renamed.

Previous year update wizard

When using the Tab key to move between fields in the Previous Year Update Wizard, the cursor would jump out of order after the first few fields. The tab order now follows the correct on-screen sequence.

SelectPay shortcut

After installing Hotfix 2332356, opening SelectPay using the Start menu shortcut could cause the application to revert to the base version, preventing payroll from being run.


Essential security updates

Various essential security updates have been implemented in this release.


How to access this update

You can download the hotfix, ready for installation. Installation guidance can be found on the portal. If you require further assistance, reach out to the support team.

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