Pension status is assessed based on an employee's processed pay. If a status is incorrect, it's likely caused by auto-enrolment being run before their full pay had been entered or processed. To re-assess an employee, follow the sections below.
Exclude the pension pay element
Click Payroll, and then click Employees.
Find and select the required employee.
Click Standard Pay, then find and select the pension pay element.
Click Include/Exclude Pay Element.
Re-run auto-enrolment
Click Pension, and then click Pension Control.
Find and select the required employee.
Click Auto Enrol, select the required employee.
Click Next, then click Finish.
Include the pay pension element
Click Payroll, and then click Employees.
Find and select the required employee.
Click Standard Pay, then find and select the pension pay element.
Click Include/Exclude Pay Element.