A pension refund may be required for employees who have opted out of the company pension following re-enrolment. To refund a standard pension, NEST or LGPS & TPS, follow the relevant steps below.
⚠️Important: Pension refunds can't be actioned in period one of a new tax year.
Other pension refunds
📌Note: Actioning a refund from the pay element, the refund was initially paid under, will result in cleaner reporting.
Fixed rate pension
Click Payroll, then click Run Payroll.
Find and select the required employee.
In amend pay, select the pension pay element, then click the Pension tab.
Enter the refund value into Employee Contributions and Employer Contributions.
Click Save.
Multiple pension
Click Payroll, then click Run Payroll.
Find and select the required employee.
In amend pay, select the pension pay element, then click the Pension tab.
Click the employee contributions drop-down, then click Refund.
Enter the refund value into the new field.
If you need to refund employers' contributions, repeat steps 4 and 5 for the employers field.
Click Save.