When exporting reports or payslips, you may come across the error message, this operation has been cancelled due to restrictions in effect on this computer. You don't have permission to create the folder or files. This is caused by your Windows account not having permissions to the folder location specified.

If you are hosted with The Access Group, raise a case with our support team referencing the title of this article and include a copy of the error message.

If you are self-hosted, you will need to contact your local IT team for your permissions to be reviewed.