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Error: 'This operation has been cancelled due to restrictions'

When trying to save reports and payslips I get the error, this operation has been cancelled due to restrictions on this computer.

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Written by Jordan Hutchinson
Updated over 2 months ago

When exporting reports or payslips, you may come across the error message, this operation has been cancelled due to restrictions in effect on this computer. You don't have permission to create the folder or files in. This is caused by your Windows account not having permissions to the folder location specified.

Hosted

If you are hosted with The Access Group, raise a case without support team referencing the title of this article and include a copy of the error message.


On-premise

If you are self hosted, you will need to contact your local IT team for your permissions to be reviewed.

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