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Tax or NI is incorrect for an employee

An employees tax or NI is higher or lower than expected this period.

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Written by Jordan Hutchinson
Updated over 3 months ago

SelectPay follows HMRC legislation when calculating an employee's tax and NI. If an employee's figures are incorrect, review the following sections to ensure there are no discrepancies in the employee's data.

Pay elements

To check if the employees' pay elements have PAYE and NI selected, follow the steps below.

  1. Click Payroll, and then click Employees.

  2. Find and select the required employee.

  3. Click Standard Pay, and click the first pay element.

  4. Click Open Pay Element.

    • Ensure the PAYE and NI checkboxes are selected accordingly.

  5. Click Next, repeat this for each pay element.


P45 or P6

To check if the employee has the correct P45 or P6 information entered, follow the steps below.

πŸ“ŒNote: P6 figures will override P45 information that has been entered.

  1. Click Payroll, and then click Employees.

  2. Find and select the required employee.

  3. Click Open Employee, and then click the Starter Details tab.

  4. If P45 information has been entered, select the checkbox, P45 relates to current year.

  5. Click the P6 Details tab.

  6. If P6 information has been entered, select the checkbox, Use P6 pay and tax figures.


Tax code

To check the employee's tax code, follow the steps below.

  1. Click Payroll, and then click Employees.

  2. Find and select the required employee.

  3. Click Open Employee, and then click the General tab.

    • Ensure the tax code field is correct.

  4. If changes have been made, click Save and Close.


Week1/Month1

To check the employee's week 1 month 1 status, follow the steps below.

  1. Click Payroll, and then click Employees.

  2. Find and select the required employee.

  3. Click Open Employee, and then click the General tab.

    • If required, select or deselect the W1/M1 checkbox.

  4. If changes have been made, click Save and Close.

Once you have confirmed the employee's information is correct, use HMRC's calculator to confirm the employee's tax or NI calculations.

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