The error message is caused by the employee's statutory maternity pay (SMP) being less than 0. This is a symptom of an excessive refund. To resolve this, follow the relevant steps below.
Find the negative figure
If you already know the negative year-to-date value, move on to the next section.
Click Payroll, and then click Employees.
Find and select the required employee.
Click Standard Pay.
In the search fields at the bottom, select the include system checkbox.
Click Run Search, and then select the SMP pay element.
Click Open Pay Element.
Make a note of the gross year-to-date figure; this will be a negative.
Correct the pay
Click Payroll, and then click Run Payroll.
Find and select the required employee.
Click on the amend pay window, and then click Adjustments.
In the SMP field, enter a figure to bring it up to 0.
Click Save and Close.
You will need to save and process the payroll, and then period end for the new value to apply to the employee record. If you require further assistance or the steps did not resolve the issue, raise a case with our support team.