Payroll (SelectPay)

The issue is caused when SelectPay fails to decrypt the employees PDF password successfully. To resolve the issue, ask to speak<b> </b>with our support team, referencing the title of this article, and confirming the impacted employee code.

When trying to open an employee record I get the error, Unable to Decrypt Employee Field: PdfPassPhrase (ArgumentException).

Error: 'Unable to Decrypt Employee Field: PdfPassPhrase'

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