The issue is caused when SelectPay fails to decrypt the employees PDF password successfully. To resolve the issue, raise a case referencing the title of this article, confirming the impacted employee code.
Error: 'Unable to Decrypt Employee Field: PdfPassPhrase'
When trying to open an employee record I get the error, Unable to Decrypt Employee Field: PdfPassPhrase (ArgumentException).
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Written by Jordan Hutchinson
Updated over 3 months ago