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Error:- 'The supplied user Credentials failed validation for the requested service.'

Error when submitting the FPS, 1046 - Authentication Failure. The supplied user Credentials failed validation for the requested service.

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Written by Jordan Hutchinson
Updated over 3 months ago

The error code 1046 is received from HMRC, it is because the gateway can't verify your credentials, or your PAYE reference is inactive. To check your credentials, follow the steps below.

πŸ€“Tip: Try and login to the HMRC gateway with your credentials, to confirm they are correct.

  1. Click System, then click Company Details.

  2. Click the HMRC tab, check the fields;

    • PAYE Reference.

    • Tax District Name.

    • Payment Reference.

  3. Click the Year End Returns tab, check the fields;

    • User ID

    • Password

If your details are correct and the error message persists, contact HMRC to check your gateway account.

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